Explore our Practice
First established in 1979, Crawford Medical has grown from Howick’s local GP to the centre of Crawford Corner’s wide range of specialists and healthcare services.
With a diverse team of GPs, Nurse Practitioners and Nurse Prescribers, we’re confident you’ll find the right fit for you and your whānau. Many of our team live locally and are Fellows of the Royal New Zealand College of General Practitioners.
Our Doctors
Dr Bruce Greenfield
Crawford’s Founder, Clinical Director & CEO. Dr Greenfield leads our focus on high-quality care & clinical governance.
Dr Linley Murray
Since joining Crawford in 1987, Dr Murray has been a GP in the truest sense with a Diploma in Community Emergency Medicine.
Dr Lorraine Forbes
Dr Forbes joined Crawford in 1993 from Cape Town, and works in all aspects of General Practice & Emergency Care.
Dr Graham Witney
Based in Howick since 1990, Dr Witney trained as a General Surgeon for 5 years focussing on Minor Surgery & Health Promotion.
Dr Janli Stapelberg
Dr Stapelberg is a GP who welcomes all patients & has a special interest in Orthopaedics, Dermatology & Neurology. Speaks English & Afrikaans
Dr Michael Chen
After emigrating from China in 1995, Dr Chen practised in Dunedin & Auckland hospitals before joining Crawford. Speaks English & Mandarin
Dr Bradford Volk
Dr Bradford Volk graduated from medical school in the United States in 2000 and has spent most of his career working in general practice and obstetrics.
Dr Scott Pearson
Dr Scott Pearson is a UK-trained General Practitioner, he graduated with an MBChB from Warwick Medical School in 2007.
Dr Ayushi Sharma
Dr Ayushi is originally from the Fiji Islands and graduated with a Bachelor of Medicine, Bachelor of Surgery (MBBS) from the University of the South Pacific in 2013. Languages: English and Hindi
Dr Rosanne Hijdra
Dr Rosanne is originally from the Netherlands and previously worked at Crawford Medical from 2024-2025. She has now returned to NZ permanently. Languages: English, Dutch, and Afrikaans
Dr Viviana Muniz
Dr Viviana completed her medical degree in Puerto Rico and moved to New Zealand from the USA. She joined the Crawford team in April. Languages: English and Spanish
Dr Ashima Dogra
Dr Ashima is from the USA and has worked in primary care settings across Georgia, India, and the United States. Languages: English, Hindi, and Punjabi
Dr Aviel Hankin
Dr Aviel brings over 12 years of clinical experience and is originally from Israel. Languages: English, Hebrew, French, and Arabic
Our Nurse Practitioners
NP Robyn McCullough
Robyn has 15 years’ experience as an NP in palliative care, beginning her career in Australia as a registered nurse in aged care.
NP Pratik Parikh
Pratik is a Nurse Practitioner with a background in providing primary & acute care in Wellington. Speaks English, Hindi, Gujarati & Punjabi. Marathi & Kannada conversational.
NP Ashleigh Fox
Ashleigh joined Crawford Medical Centre as a Nurse Prescriber before qualifying as a Nurse Practitioner in January 2025.
NP Intern Stephanie Zhang
Stephanie completed her Master of Nursing with Honours from the UOA & specialises in Diabetes Management.
Management Team
Dr Bruce Greenfield
Dr Greenfield founded the practice in 1972 and is responsible for implementing Clinical Governance with the practice.
Samantha Viljoen
Samantha manages our Crawford Centres and oversees daily operations, providing leadership and support to both clinical and administrative teams to ensure the delivery of high-quality patient care.
Yong Guo
Yong leads our team of nurses and drives clinical excellence within the practice.
Sarah Bott
Sarah is our in-house accountant, overseeing financial operations and ensuring the smooth running of the accounts department.
Mandeep Kaur
Mandeep looks after our Aged Care Business, ensuring that our clients receive the highest level of care and support.
Laura Booth
Laura is leading our nursing team to deliver a great service to our patients.
Yvonne Lau
Yvonne manages the Crawford Specialist clinics and leads the team based in Buildings D & E, ensuring high standards of patient care and smooth day-to-day operations.
Liticia Brooks
Liticia ensures the smooth running of our buildings at Crawford Corner, leading our administrative team while supporting both patients and tenants.
Our Nurses
We have a very experienced nursing team including Registered Nurses, Enrolled Nurses and Healthcare Assistants from many nationalities. We offer a comprehensive nursing service including immunisations, phlebotomy, IV Aclasta, IV Antibiotics, wound management, Spirometry and 24hr blood pressure monitoring to name just a few.
We provide nursing clinics such as “Care Plus” which focus on chronic care management. Our nursing services are available on:
Monday to Friday: 08.00am – 5.30pm
Saturday: 9.00am – 12.00pm
The nurses are a very supportive team taking great pride in keeping up to date in their education and training, to offer the highest quality of care. Languages spoken include English, Cantonese, German, Mandarin, and Malay.
We have specialist nurse smear takers available. For more information about our smear clinic or nursing services, please contact our friendly nursing team at [email protected].
Our nursing team also operates proactively in health promotion including a recall service, triage telephone line and a prescription request service alongside daily “walk in” services.
Our Admins
Our approachable and friendly admin team is always ready to help with appointment bookings, enquiries, and any assistance you may need. Our reception team loves welcoming patients on arrival and works hard to ensure everyone feels comfortable, supported, and well cared for from the moment they enter the practice.
Onsite Pharmacy
OPENING HOURS
Monday to Friday 8.30-6.30 pm
Saturday 9.00-12.00pm
CONTACTS
Phone 09 535 7023
Email: [email protected]
Our Doctors
Dr Bruce Greenfield
Crawford’s Founder, Clinical Director & CEO. Dr Greenfield leads our focus on high-quality care & clinical governance.
Dr Linley Murray
Since joining Crawford in 1987, Dr Murray has been a GP in the truest sense with a Diploma in Community Emergency Medicine.
Dr Lorraine Forbes
Dr Forbes joined Crawford in 1993 from Cape Town, and works in all aspects of General Practice & Emergency Care.
Dr Graham Witney
Based in Howick since 1990, Dr Witney trained as a General Surgeon for 5 years focussing on Minor Surgery & Health Promotion.
Dr Janli Stapelberg
Dr Stapelberg is a GP who welcomes all patients & has a special interest in Orthopaedics, Dermatology & Neurology. Speaks English & Afrikaans
Dr Michael Chen
After emigrating from China in 1995, Dr Chen practised in Dunedin & Auckland hospitals before joining Crawford. Speaks English & Mandarin
Dr Bradford Volk
Dr Bradford Volk graduated from medical school in the United States in 2000 and has spent most of his career working in general practice and obstetrics.
Dr Scott Pearson
Dr Scott Pearson is a UK-trained General Practitioner, he graduated with an MBChB from Warwick Medical School in 2007.
Dr Ayushi Sharma
Dr Ayushi is originally from the Fiji Islands and graduated with a Bachelor of Medicine, Bachelor of Surgery (MBBS) from the University of the South Pacific in 2013. Languages: English and Hindi
Dr Rosanne Hijdra
Dr Rosanne is originally from the Netherlands and previously worked at Crawford Medical from 2024-2025. She has now returned to NZ permanently. Languages: English, Dutch, and Afrikaans
Dr Viviana Muniz
Dr Viviana completed her medical degree in Puerto Rico and moved to New Zealand from the USA. She joined the Crawford team in April. Languages: English and Spanish
Dr Ashima Dogra
Dr Ashima is from the USA and has worked in primary care settings across Georgia, India, and the United States. Languages: English, Hindi, and Punjabi
Dr Aviel Hankin
Dr Aviel brings over 12 years of clinical experience and is originally from Israel. Languages: English, Hebrew, French, and Arabic
Our Nurse
Practitioners
NP Robyn McCullough
Robyn has 15 years’ experience as an NP in palliative care, beginning her career in Australia as a registered nurse in aged care.
NP Pratik Parikh
Pratik is a Nurse Practitioner with a background in providing primary & acute care in Wellington. Speaks English, Hindi, Gujarati & Punjabi. Marathi & Kannada conversational.
NP Ashleigh Fox
Ashleigh joined Crawford Medical Centre as a Nurse Prescriber before qualifying as a Nurse Practitioner in January 2025.
NP Intern Stephanie Zhang
Stephanie completed her Master of Nursing with Honours from the UOA & specialises in Diabetes Management.
Management Team
Dr Bruce Greenfield
Dr Greenfield founded the practice in 1972 and is responsible for implementing Clinical Governance with the practice.
Samantha Viljoen
Samantha manages our Crawford Centres and oversees daily operations, providing leadership and support to both clinical and administrative teams to ensure the delivery of high-quality patient care.
Yong Guo
Yong leads our team of nurses and drives clinical excellence within the practice.
Sarah Bott
Sarah is our in-house accountant, overseeing financial operations and ensuring the smooth running of the accounts department.
Mandeep Kaur
Mandeep looks after our Aged Care Business, ensuring that our clients receive the highest level of care and support.
Laura Booth
Laura is leading our nursing team to deliver a great service to our patients.
Yvonne Lau
Yvonne manages the Crawford Specialist clinics and leads the team based in Buildings D & E, ensuring high standards of patient care and smooth day-to-day operations.
Liticia Brooks
Liticia ensures the smooth running of our buildings at Crawford Corner, leading our administrative team while supporting both patients and tenants.
Our Nurses
We have a very experienced nursing team including Registered Nurses, Enrolled Nurses and Healthcare Assistants from many nationalities. We offer a comprehensive nursing service including immunisations, phlebotomy, IV Aclasta, IV Antibiotics, wound management, Spirometry and 24hr blood pressure monitoring to name just a few.
We provide nursing clinics such as “Care Plus” which focus on chronic care management. Our nursing services are available on:
Monday to Friday: 08.00am – 5.30pm
Saturday: 9.00am – 12.00pm
The nurses are a very supportive team taking great pride in keeping up to date in their education and training, to offer the highest quality of care. Languages spoken include English, Cantonese, German, Mandarin, and Malay.
We have specialist nurse smear takers available. For more information about our smear clinic or nursing services, please contact our friendly nursing team at [email protected].
Our nursing team also operates proactively in health promotion including a recall service, triage telephone line and a prescription request service alongside daily “walk in” services.
Our Admins
Our approachable and friendly admin team is always ready to help with appointment bookings, enquiries, and any assistance you may need. Our reception team loves welcoming patients on arrival and works hard to ensure everyone feels comfortable, supported, and well cared for from the moment they enter the practice.
Onsite Pharmacy
OPENING HOURS
Monday to Friday 8.30-6.30 pm
Saturday 9.00-12.00pm
CONTACTS
Phone 09 535 7023
Email: [email protected]
FAQs
Why is there a surcharge for ACC treatements?
The accident compensation scheme provides comprehensive, no-fault personal injury cover for all New Zealand residents and visitors to New Zealand. This cover includes a contribution to the cost of primary care, but it does not meet all the costs.
- ACC is Free to those 13 years and under. A standard surcharge applies to all other age groups for the ACC consultation with the practitioner at Crawford Medical.
- The standard surcharge applies to all subsequent consultations with the practitioner.
- There is a surcharge for consultations with the nurse for repeat dressings
- There is no surcharge for children under thirteen years for ACC consultations.
- Community Service Card Holders receive a reduced fee on production of their CSC Card.
- An Additional Fee will be incurred at the weekend for all age groups.
How is the ACC claim filed?
The practitioner fills in your accident claim form for you and sends it electronically to ACC. We do this daily so that any suggested external treatment providers have access to your ACC number. Sometimes it can take ACC 24 hours to process the claim and longer on a weekend.
What happens if ACC reject the claim?
Your ACC claim is an insurance claim and it is the prerogative of the ACC to approve or reject your claim. If your claim is rejected you will be invoiced for the difference between the ACC surcharge and the fee for a medical consultation according to whether you are an enrolled patient or not.
When should I bring my child to a healthcare provider?
Bring your child to the healthcare provider, or attend the hospital emergency department, if your child:
- Seems more unwell
- Becomes unusually sleepy or is difficult to wake
- Has trouble breathing (is struggling to breath or breathing is fast or noisy)
- Has ongoing vomiting
- Is irritable and is not wanting to be held
- Complains of a stiff neck or light hurting eyes
- Has an unusual rash
- Has trouble drinking, or feeding
- Is not weeing as normal (for babies, their nappies remain dry or there are fewer than Three wet nappies in 24 hours)
- Is in pain
- Doesn’t seem to be improving or you are concerned for any reason
- Has fever more than 5 days
Any fever in a child aged under 3 months is an emergency and they must be seen immediately.
A fever over 38.3 in a child age 3-6months is also a medical emergency.
For older children:
- Fever may be an indication to bring your child to the healthcare provider for examination.
- Fever can help the body fight an infection, but it can also make your child feel uncomfortable.
- If your child has a fever but is happy, you do not need to treat the fever.
- If your child feels unwell with fever, you can treat with Paracetamol at the correct dose every 4-6 hours maximum 4 doses in 24 hours.
For after hours advice phone 538 0083 your call will be put onto HML after hours nurse triage line
In case of an emergency please phone 111 for an ambulance
A sick baby is always very important. Ask for an urgent appointment for very young children or come into the clinic
How do I get my test results?
At Crawford Medical Centre, our policy is to contact patients only when their results are abnormal, require medical review, necessitate telephone advice, or involve a change in medication.
We encourage all patients to register for the Patient Portal, which provides 24/7 access to your results, screenings, and recalls from anywhere in the world. To utilize this service, patients must be registered with Manage My Health, which is available exclusively to individuals aged 16 and older. Please note this is only available for patients aged over 16 years. We will not allow portal access to patients that share a family email as this would breach individual privacy rights.
For alternative inquiries, please call us at 09 538 0083 and press 3 to leave a message for the nurse to return your call.
Please be aware that test results are typically available the following day, though some tests may take up to a week. Your practitioner will review your results, and they will be accessible on the portal within two hours of review.
How can I request an immunisation certificate for my child?
Call the triage nurse or email [email protected]
How long is a standard appointment time?
Our standard consultation time is 15 minutes. If you have a large number of health or complicated health issues or if you have a major lengthy concern to talk to your healthcare provider about you may need to book a double appointment. This will help the healthcare provider to be able to keep to his/her appointment times and provide you with the best possible medical care.
For good quality care a 15 minute consult can cover 1-2 problems generally, more than that and your healthcare provider may need to rebook another appointment time.
A 15 minute consultation is enough for one person. Each person attending a consult that is seeking a medical consultation needs a separate appointment. You may be charged additional fees.
How will I know if I am up to date with my Immunisations?
You can look on patient portals or call the triage nurse or email [email protected]
I am hearing impaired, how do I book an appointment?
If you have a loss of hearing and you are having difficulty making an appointment, register for our patient portal Manage My Health or email [email protected] with a suggested appointment time and advise of hearing impairment. The receptionists can help you with your registration for online booking and portal access.
We will have it noted as an alert that your hearing is impaired on our system.
We can book for an interpreter in sign language from the interpreter service. We will need advance notice of two days to arrange for you.
How will I know when to come for my regular checks?
Once you have enrolled with us, you will be entered into our recall system and our nurses will ensure you are reminded of your screening requirements for cervical screening, mammograms, immunisations, diabetes checks, weight assessments, blood pressure checks, and other health screening.
What should I do if english is my second language?
If you cannot get an appointment with a doctor who speaks your first language then please ask the receptionist to book an interpreter for you when you book your appointment. Patients cannot call directly.
The interpreter service is a free service to NZ citizens but you will need to book a double (30 minute) appointment as this service makes the appointment take longer.
Why do I need to see a practitioner for a repeat prescription?
For your clinical safety, we as a practice do not endorse patients getting repeat prescriptions without review. However, we do appreciate there are times when this is necessary. Our minimum expectation is that you have seen a practitioner within the last six months to be able to request a repeat prescription. Our practitioners are bound by medico-legal responsibility to ensure safe prescribing, hence your request may be declined on some occasions and you will need to be seen by a practitioner.
Repeat prescriptions orders can be done via:
- From patient portal via Manage My Health
- Prescription Email, [email protected]
- Telephone Prescription direct line telephone no: 09 538 0121 and provide details on medication, chemist name and address.
Weekdays we endeavour to have your prescription ready within 48 hours. We will text you when it is available.
Prescriptions ordered on a Friday may be delayed until Tuesday due to practitioner’s availability.
Christmas and public holiday’s prescription orders need to be ordered with more notice due to the influx in these busy periods.
A repeat prescription is not just an administration process where the script is printed off the computer. For each script a practitioner must review your medical record and consider the appropriateness of the medication prior to writing the script.
To avoid an administration fee, please settle payment upon collecting prescription. Please find Bank Account details below. Please state your Name and date of birth as a reference.
ANZ Howick: 01-0170-0112566-00
Why have I been charged an admin fee on my account?
All payments for services are required on the day of your consultation. If you are not in the practice on the day the service was provided, then payment is due on receipt of your invoice. If you do not pay within 14 days of the date of service, we may charge you an administrative fee. If your amount remains outstanding, we may charge other administration fees to cover the cost of following up on your outstanding balance.
Under fourteen-years enrolled children
Free for Enrolled Children Fourteen-years and Under
The Ministry of Health provides funding via the ‘Under Fourteen’ initiative to support general practices to provide free primary health care to enrolled children under fourteen. This funding is to support the provision of standard general practice consultations.
Crawford Medical does charge a surcharge on a Saturday and for repeat prescriptions.
Security of your information
Crawford Medical will collect, store and use information in accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020.
We have a combination of electronic and paper-based records and all health care information is kept confidential to each individual patient.
When required and with your knowledge, we will send information about you to specialists or other health professionals where appropriate.
For any family members seeking an individual’s health information we will need to be provided with a signed third party consent or a health power of attorney document.
All employees are required to undergo Code of Rights and Health Information Privacy training and refresher training regularly. All Staff sign a Confidentiality Agreement.
For more information on the Privacy Code and your rights go to www.privacy.org.nz
How do I leave feedback or a complaint?
We appreciate your comments and will use your feedback to support improvements.
For any feedback or complaints please email us at [email protected].
You also have the right to take your complaint directly to an independent advocate at any stage. You can contact the Health and Disability Advocacy service on 0800 112 233.
Situations Vacant
At Crawford Medical we are always on the lookout for great people to join our vibrant team. So even if there are no situations vacant below please don’t hesitate to send your CV through to [email protected].
General Practitioner
Full-time and part-time positions available for a GP to join our friendly family practice team in Howick Village.
We’re an established, growing and tech-savvy practice serving the East Auckland community. We’re Cornerstone accredited plus we’re a teaching practice so we can also offer a great home if you are in the GPEP programme, or we’re equally interested if you are at the more experienced end of things. We use MedTech Evolution as our PMS.
We pride ourselves on offering excellent care for our patients and are looking for a friendly and dedicated GP to complement a strong existing team. Ideally, we’d like someone who is looking for a home with us longterm.
Please reply with an expression of interest to the Practice Manager at [email protected], or call Bruce Greenfield our CEO and Clinical Director on 027 490 9056 to discuss the opportunity.
General Practitioner for Senior Care Services
As part of the Senior Care GP team, you will have an interesting and rewarding role supporting those living in Aged Care facilities across East and Central Auckland. This role is for a GP interested in getting out from behind their desk and enjoying a dynamic work environment across multiple facilities. This can be balanced with work at the clinic if desired or can be purely Senior Care focused, depending on the desire of the GP.
We’re an established and growing practice serving the East Auckland community. We’re Cornerstone accredited plus we’re a teaching practice so we can also offer a great home if you are in the GPEP programme, or we’re equally interested if you have more experience.
Utilising Evolution PMS we offer a modern facility for GPs to practice and opportunities to contribute to the continuous improvement of our services. Patients can access the latest treatment methods and we pride ourselves on offering excellent patient care.
We are looking for a friendly and dedicated GP to complement a strong existing team. Ideally, we’d like someone who is looking for a home with us long term and we understand work-life balance.
Must be a Registered Doctor with the Medical Council of New Zealand.
Must have current practicing certificate and insurance.
Please reply with an expression of interest to [email protected] or call our Clinical Director Bruce Greenfield 027 490 9056
Fees
Zero to Under 14 years
| Enrolled & Funded | Not Enrolled | Non NZ | |
|---|---|---|---|
| GP and NP Consultation 15 min appointment | FREE | $60.00 | $120.00 |
| GP and NP Consultation CSC Dependents 15 min appointment | FREE | $60.00 | NA |
| Repeat Prescription fee | $10.00 | Contact us | Contact us |
| Did Not Attend & Late Cancellation Fee | $15.00 | $40.00 | $80.00 |
| Additional Saturday surcharge for appointments | $10.00 | $10.00 | $10.00 |
14 to 17 years
| Enrolled & Funded | Not Enrolled | Non NZ | |
|---|---|---|---|
| GP and NP consultation 15 min appointment | $50.00 | $90.00 | $150.00 |
| CSC card holder dependents 14-17 years 15 minute GP and NP appointment | $13.50 | $90.00 | NA |
| Additional Saturday surcharge for appointments | $10.00 | $10.00 | $10.00 |
| Did not attend and late cancellation fee | $25.00 | $40.00 | $80.00 |
18 to 24 years
| Enrolled & Funded | Not Enrolled | Non NZ | |
|---|---|---|---|
| GP and NP Consultation 15 min appointment | $62.00 | $120.00 | $150.00 |
| Community service card holders 15 minute GP and NP appointment | $20.00 | $120.00 | NA |
| Additional Saturday surcharge for appointments | $10.00 | $10.00 | $10.00 |
| Did Not Attend & Late Cancellation Fee | $25.00 | $40.00 | $80.00 |
25 to 64 years
| Enrolled & Funded | Not Enrolled | Non NZ | |
|---|---|---|---|
| GP and NP Consultation 15 min appointment | $69.00 | $120.00 | $150.00 |
| Community service card holders 15 minute GP and NP appointment | $20.00 | $120.00 | NA |
| Additional Saturday surcharge for appointments | $10.00 | $10.00 | $10.00 |
| Did Not Attend & Late Cancellation Fee | $25.00 | $40.00 | $80.00 |
65 Years and Over
| Enrolled & Funded | Not Enrolled | Non NZ | |
|---|---|---|---|
| GP and NP Consultation 15 min appointment | $60.00 | $120.00 | $150.00 |
| Community service card holders 15 minute GP and NP appointment | $20.00 | $120.00 | NA |
| Repeat Prescription fee | $10.00 | Contact us | Contact us |
| Additional Saturday surcharge for appointments | $10.00 | $10.00 | $10.00 |
| Did Not Attend & Late Cancellation Fee | $25.00 | $40.00 | $80.00 |
Payments
Bank payments can be made online: ANZ Howick, 01-0170-0112566-000 Please include your first and last name, date of birth and invoice number in the details.
Our system will automatically add an admin fee of $15 to your account balance if an invoice is outstanding at the end of the month. If the invoice is paid with 14, the admin fee will be credited back to your account.
Cancellations
Appointments are in high demand. If you are unable to attend or no longer need an appointment, please advise us or cancel 4 hours prior to your booked time on Manage My Health or by calling 09 538 0083.
Account holders will be charged a fee for any unkept or un-notified appointments.