To make an appointment call us on:

Alternatively use Manage My Health

or email [email protected]

For a Nurse, Test Results, Medication or Health Management queries: 09 538 0083 
(Select option 3 for Nurse).

Our phones are manned between 7.30am and 6.30pm daily. We will do our best to respond to your message on the same day but if you leave a message late afternoon it’s likely we will call you back on the next working day.

我们有说中文的服务,请打电话  09 538 0083  按 “7″  谢谢!

Call us on:

Opening Hours:

Mondays to Fridays 7:30am – 7:00pm
Saturdays 9.00am – 12:00pm
Sunday – closed

Public Holidays – closed

Please note the walk-in clinic may close if capacity is reached.

After Hours (Healthline)

09 538 0083 and select 1. Your after-hours calls are redirected to Healthline and will be answered by a registered nurse.

Urgent After-Hours Care

For urgent after-hours accident and medical care, please use your closest Accident & Medical Clinic. For Howick residents it is:

East Care Accident and Medical
260 Botany Road
Open every day, 7:00am – 11:00pm
Eastcare.co.nz

Alternative 24/7 Options:
Middlemore Hospital – 100 Hospital Road,
Otahuhu
Ascot 24/7 White Cross – 90 Green Lane East,
Remuera
Shorecare Urgent Care Smales Farm – 74
Taharoto Road, Takapuna

Payments

Bank payments can be made online: ANZ Howick, 01-0170-0112566-000

Please include your first and last name, date of birth and invoice number in the details.

Our system will automatically add an admin fee to your account balance if an invoice is outstanding at the end of the month. If the invoice is paid with 14, the admin fee will be credited back to your account.

Cancellations

Appointments are in high demand. If you are unable to attend or no longer need an appointment, please advise us or cancel 4 hours prior to your booked time on Manage My Health or by calling 09 538 0083.

Account holders will be charged a fee for any unkept or unnotified appointments.

Onsite Pharmacy

Monday to Friday 8.30am – 6.30pm
Saturday 9.00am – 12.00pm
Sunday – closed
09 535 7023
[email protected]

Feedback

We appreciate your opinion, please share your feedback using our form or email [email protected]

You also have the right to take your complaint directly to an independent advocate at any time. The Health and Disability Advocacy Service is available on 0800 112 233.